Relief for your back & neck when using a laptop, and eliminate the heat.
Laptops are ergonomically awful - the screen and keyboard aren't in the right places to keep yourself
healthy - you have to lean over to work with it, and then there is the problem of heat - which can and does
cause other health problems. One wonderful invention is the LapGenie
- it is an adjustable desk to set your
laptop into the best position it can be. It folds up for easy travel, and has many other uses. Check it out. It's made a huge difference to
me and a lot of people. Highly recommended!
By Pauliina Roe http://www.doubleii.com/businesstactics.html
You can get a lot of free advertising if you talk to people about what you do - your friends, your
relatives, your contacts, your associates - anyone in your networking circle. If people feel they
can trust you, and either need your product or service, or know someone else who needs what you
offer you can bring in business. Make sure to treat each customer very well, and that will go far in
refering business to you.
Make sure you always carry business cards - with your name, company, phone, web site, and a quick
statement describing what you can offer to people - make it describe a benefit people will relate to. You
can put your photo on it, if you think it will help jog people's memories of when they met up with you.
Try to get testimonials from people - if you repeat them to others, they will tend to trust
you and what you are offering. Make sure the testimonials are placed on your web site, or perhaps quote a
good, short one onto your business card.
Follow up with people after they use your service or product - and ask if they know others who could use
what you offer. You can ask these customers to mention you to their friends (more powerful) or ask if you can call them
yourself and say the customer refered you to call. Make sure to leave extra business cards with these
customers so they can pass them out when they see their friends and acquaintances.
~~~~~~~~~~~~~~~
Pauliina Roe runs Double ii's Services, which offers products and
services to save money and make money.
More articles http://doubleii.com/articlesreports.htm
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I know I get tired of these ezine publishers or Internet "gurus"
pushing yet another new, "hot" program they have come across. How
many readers will foolishly follow the publisher or guru and make
nothing off the program? How many publishers or gurus care?
If the reader doesn't have a large list to send an ad to, it's likely there
will not be many people buying the new opportunity. The "big" gurus
and publishers have contacted most every reader and resource that you
can imagine advertising to.
If I see an ad a few times, I might look into it out of curiosity, or to
see if it's a scam (I used to run a scam reporting site). If I see an
opportunity advertised 15-20 times, I WON'T look into it. It's
already in over-kill and making people sick of seeing it - and that
includes me. I start to delete the emails of the publishers who push
a program more than once for his own interest and earnings.
The caution signs I look for are -
ð product not yet released but you have to pay anyway,
ð product so new no one has had a chance to use it or know it,
ð program has a monthly cost requirement,
ð it's a rewording of a known scam,
ð too much hype and promises,
ð the guru has previously been worthless in his prior support,
ð would one feel "guilty" pushing this on someone else,
ð and a few other clues that don't feel "right."
I can't understand why so many people jump on every new opportunity,
just to feel the failure of every other prior opportunity that went
nowhere. They spend money they don't have, and get no return. Mind
you, I don't say all these programs are scams - some are, some are
not - but can you actually make money from them?
Think about it - isn't a free business in which you promote a service
or product better than one in which you are required to bring on levels
of paying people in order to make money? Is a monthly required cost
really any better than the same service with a "bank" of credits that
can be used anytime (won't it be cheaper to use the service as needed
rather than trying to have to use it enough each month)? Does it make
sense to pay for any program and send out its promises before you are
allowed to see it or use it? If it's not available yet, why pay for it? If
you don't use it yourself or know its benefits, how can you credibly
represent it?
Just because it's a well known source who promises you riches to jump
on board does not make it so. How many other opportunities of his
promise have you jumped on and gone nowhere with? Do you think
that is the person to get on board with and to help make rich? Did he
support you and help you make sales in the last opportunity?
The most credible people I know of on the 'net are the ones who keep
improving their original product or adding to it, with no hype and no
fluff. They tell you straight up what they are up to and the benefits,
with no promises. They don't ask you to recruit people. They ask you
to simply sell their product or service. There might be another tier
that pays when someone signs up under you, but the primary focus
is for you to promote and sell the product. They want you to KNOW
their product so they update you on it regularly. You actually learn
from them. Another key factor is they reply to your emails - and in
the depth you need.
Many of these so-called gurus do not answer their emails - I know.
I have tried to get some answers before joining a program - and
nothing. I know I won't join their program. Try to communicate
with your sponsor before joining - does he reply to you? If not,
rethink before joining.
If you are confident you can sell the program or product, more power
to you, but make sure you feel no guilt in taking money from someone
who can't afford it. Make sure to look into the caution signs and be
comfortable with the program. Make sure you aren't just following
the hype. And if you get scammed, don't say you weren't forewarned.
~~~~~~~~~~~
Pauliina Roe used to run a scam report site, but the threats became too
much of a bother. At this time we offer a scam tips site, which doesn't
actually name the programs, but still offers information and resources.
See http://doubleii.com/scamtips.htm
Surprise patients and clients with
candy, gum and surprise gifts!
How do you handle a customer who is clearly in the wrong? People
always tell you "the customer is always right" - but that is not
always true. However, the way you treat your right or wrong
customer is what will make a world of difference to your business
success or failure. Remember - it's always a numbers game - and
you have to deal with a lot of no's and a lot of turkeys sometimes
to get to the golden client.
Here are some very recent dealings my associate and I have had to
deal with, and how we handled it:
1. I got heavily chewed out because I didn't receive a fax reply
from someone to whom I faxed paperwork to TWICE. She didn't
check to see if her lawyer received my fax - only asked me if I had
received the reply. I told her I hadn't, and it became "my fault" that
her lawyer didn't reply to me. I faxed the papers out again, and she
again chewed me out for her lawyer not replying. I was not given the
lawyer's phone number to follow up with, so I could never follow
through to see if the fax got through. It is the client's responsibility to
"push" her lawyer to act, however, and not mine. So she said she will
take her business to another company.
I let her know I did fax out the papers more than once, and I had no
phone number to follow up with - if she would provide me with the
phone number I would call, but ultimately it is her responsibility to
get her lawyer to act. I told her I would work with her if she chose,
but if she felt she needed to go elsewhere, so be it. I would be here
if she ever needed my services. I suppose the client may be difficult
to deal with, so perhaps I am better off. But I didn't try to burn any
bridges in the matter. If she finds the same situation with the next
company, maybe she'll forgive me (or just get angry at one more
person). Whether she refers me to anyone else is not a goal at this
point - the goal is to appease her enough that she won't try to tell
people to stay away from my business - to try to cool her anger.
2. I emailed a reply stating that I was sorry I took awhile (6 hours)
to reply to an email. I told the person I had an emergency with my
daughter and had to go to the hospital. I figured this person would
perhaps understand that it was serious. Guess what reply I got? The
email said "WHAT?? I'll just find another source."
OK, now I was taken aback by that. I thought a family emergency was
a legitimate reason to excuse a less than prompt reply. I guess I will
have to just say I was "out of the office." Or say nothing and just
reply. Is 6 hours really that late a response? I think not, to tell the
truth. But, I did email back and tell this person that I can work with
him if he would like, and will give him my full attention in the case.
Again, I am just hoping I won't get him telling others not to use my
service. (He obviously doesn't have kids or feel the same way.)
3. I had a potential client who was very happy with my attention and
said he was going to use my services if I could match the price of a
competitor. I got the "go ahead" to do this. The client got all the way to
the signing process and suddenly decided to go with another company -
and didn't have the courtesy to let me know. I know he got a "one up"
better offer at the last - the other company wanted his business, so they
scraped in order to make a better offer. It could have worked to his
advantage to tell me - we might have been able to outdo that offer, as
well.
That is life - the competition can be outright sneaky and can cause
havoc in your day. Just smile, send a message to the client that you
lost to let him know you will still give him or his friends the same
service he enjoyed prior to the deal not working out, if he chooses to
work with you again.
4. I gave an answer to a 2 part question and replied that the first part
cannot be done as stated (it could not be launched on its own - one
would have to launch a separate application within the program to make
it work), and I answered the second part (which was an alternate choice
that was better). The person replied that I had a "poor" response because
I jut obviously didn't know "how" to do the first part.
Obviously a "know-it-all" with an attitude. I just let that one roll off my
back, not even to try to tell him I know "how", but it needs to launch in
a different mode rather than directly. In any case, this person was just
being a turkey, and some turkeys are not worth one's time to deal with.
5. We fixed a laptop and spent over 7 hours overall on it. It was so
screwed up that it ultimately needed to be formatted and reloaded, but
the owner had no driver disks or anything. We had to search for the
components and find drivers to load. They needed to be done in a
certain sequence, as found out after the loading, so we reloaded again.
We charged a mere $225 for all the work - a low priced fix for what
we did (we figured that a good part of the time was loading and
downloading, so we were able to walk away from it on occasion).
This is much less than any other repair shop would have charged for
the troubleshooting and the formatting and repair. The owner blasted
my associate for charging "too much" and called him names. Turned
out he wanted the fix for "free" even though he was quoted and
updated at every step.
We just printed the bill and wrote the procedures involved. We gave
the client his laptop and gave him 2 weeks to pay. We figured he'd
not refer us to anyone (would we want to be referred as the repair
team who does work for free?), but we didn't care. We also decided
not to back down on the amount due because the customer was belly-
aching so badly with no real good reason - and it cost us our time to
do the repair. We also decided we would not take on any more
repairs from him, if that ever came up again. We also are placing new
policies prior to taking on jobs.
So, to sum things up - there are difficult people out there, and some
of them try to become your customers. There are people simply
having a bad day and they are lashing out without cause. The best
thing to do is not necessarily apologize and tell them they are right -
but mainly to try to appease them in some way. Let them know you
are still on their team, if they want, and leave it at that. The next
person they try to work with will probably end up making them
realize that you and your company weren't so bad after all. They
just haven't found out that others don't give the same pricing or
service or care - yet. Offer the person a discount of their next
purchase from you. You might still come out ahead (and at the
least, not come out "behind").
Oh yes - thankfully the bulk of our customers are considerate and
appreciative. These other types are always the exception.
~~~~~~~~~~~
Pauliina Roe has been running her business on the Internet for over
6 years and has learned a lot of do's and don'ts. The main business
is helping people find funding resources, particularly in sales of
assets. See http://doubleii.com/funding.htm
On the side, she works with her associate in troubleshooting and
repairing computers - see http://doubleii.com/troubleshootcomuter.htm
By Pauliina Roe Double ii's Services
Find a "silent auction" or raffle going on, and contribute a product or
service of yours. You will be listed as a contributor, "Donated by Joe's
Company", and then it will have your contact information. If the prize is
truly worthwhile, people will want to know how to get more of it. You
will have left people a good feeling about you for having contributed,
and their trust factor and confidence in you will climb. They will refer
your company to others and you should see an increase in business (but
you must provide a product or service that people want and appreciate -
something of value).
Try to have your logo or slogan included with your contact information -
so people will get a feel for any other line of related products or services
you provide. Don't list anything unrelated - it will ruin your credibility.
It would be advantageous to include a "coupon" for 10% or some amount
for people to get a deal from you. See if you can leave business cards
with the donation for people to pick up, or if you can have your discount
printed up in the "credits" that list the donators.
To find groups in need of donated products and services, tell other
people as you run into them that you have items to donate - many will
be associated with a church, or scout troop, or sports team, or
school fundraiser group, etc. Make some calls to local churches, asking if
they are looking for any raffle or silent auction items. You might even
spark up a fundraising drive with your suggestion. Call scout troops,
schools, sport teams - all are looking for ways to raise money. Many are
at a loss to think of what - you can provide them an avenue.
We have a fundraising website at http://doubleii.com/fundraising.html -
contact me and I can add your donation request to the site and perhaps
provide an avenue for a fundraiser to find you. This would be a benefit
to your paid subscription to this newsletter.
This tactic does work - if people like your offering. I have used it at
church silent auctions, and at swim team fundraisers. The woman
with a store next to me has donated items to sporting events. It does
bring in more awareness of your business, and should increase your
sales. Make sure to include your business and contact information
so that you will be recognized.
~~~~~~~~~~~~~~~
Pauliina Roe runs Double ii's Services, which offers products and
services to save money and make money.
More articles http://doubleii.com/articlesreports.htm
By Pauliina Roe Double ii's Services
Your car is a driving billboard that can reach out to the masses - if you
want to advertise on your car, be sure to read how Car
Signs Get the Word Out. This can be low cost, effective advertising. Just be
sure you drive your car in the vicinity of where your targeted visitors
hang out.
You may want to try the vinyl lettering route. I decided that was the best
way to display my website URL. I called around and found it would cost more
than I wanted to spend. I asked if I could do it myself and I was told that
many people try and screw up. I was told that if I had them do it, they would
fix any mistakes at no cost. I got a quote for the letters I wanted and
they would cut them out, but it was still more than I wanted to spend.
I decided to go to an office supply store and bought
several white vinyl letter sets, for a total of under $10.
I found that applying them is really easy, and pretty much risk free in
making a permanent mistake. Here is what I did:
- measured my back window, a bit inside from edge to edge
- counted out the number of letters and spaces I need to use
- got a dry erase marker and a ruler
- drew a straight line across the writing area of the back window
- marked off spaces to separate the letters
- mixed about a cup of warm water and a couple drops of dish detergent
- wiped the water onto the back window on the left writing edge
- placed the first set of letters, from left side toward middle
- wiped the water on the right side and worked those letters from edge toward middle
- let it dry
The water allowed me to move and position the letters before they
permanently stuck. I could see how it looked and could even pull them
off and start over. Actually, it was very easy and fool proof.
If you want a simple, low cost website adverisement on your car, buy
the inexpensive vinyl letters at the office store and place them
yourself. For fancy letters, have the sign shop cut them. And drive around
proudly representing your website. Make sure you keep your car looking nice, though,
in case someone wants more information from you!
Copyright 2003 by P. Roe. This article may be reprinted in
its entirety so long as the byline is included. You may reprint
or use this article on your website, in your ezine, or other
media, as long as you keep the resource box and article intact
(email if you need more than formatting changes). More
articles are available at http://doubleii.com/articlesreports.htm
Thank you,
P Roe
Here is a great incentive trick - if you have products or
services that people will buy or use more than once,
offer an incentive so they will want more. This is how
you can make it work.
If you offer kid's books, for example, let buyers and
potential buyers know that if they buy 5 within a 4
month period, you will give them a 6th one free. Or
if you offer consulting, give a 6th session free after 5
within 3 months. Come up with some such promotion
for your offer that you can work with. Make sure to
keep a deadline or people might cash in after years,
and after you've given up on the offer.
This type of promotion is quite popular with certain
candy bars or soda lines. It works quite well when
people save bottle tops or wrappers to gain a free
product. See if you can do a twist on this concept
with what you have to offer.
Pauliina Roe runs Double ii's Services, which offers products and
services to save money and make money.
More articles http://doubleii.com/articlesreports.htm
People helping each other promote is a lesser used concept but it does
work. Basically, you help promote others while they help promote you.
Within a group of associates or acquaintances, probably not your
direct competition, offer to hand out business cards and promotional
materials (brochures, samples, discounts coupons, etc.) in exchange
for them doing the same for you.
When you have a customer, offer a packet with the variety of
promotional materials from your associates, and you might help
someone else make a sale, in the way you hope someone will help
you gain a customer. If you sell goods, place the packet in with the
order. People often like getting referred company information from
someone they trust or do business with.
Make sure the companies you help promote are reputable and have
good offers, or your reputation may be at stake. Deal with people
who follow through, and whom you trust will pass your promotional
materials to others they deal with.
If you can spark a relationship with others over the Internet, and send
each other your promotional materials, you can increase your scope
of exposure to a national level.
Pauliina Roe runs Double ii's Services, which offers products and
services to save money and make money.
More articles http://doubleii.com/articlesreports.htm
Your business may be suffering now, so re-evaulate it. What
part of your business can you kick-start and make productive
now? What are people looking for these days? Can you tune your
business to meet these needs? Promote more heavily the things
that are in need and demand now.
Concentrate on businesses that are now in demand - computers,
communications, insurance, health, safety, national pride -
and the staples of what are needed for everyday life and business.
These will remain businesses which will continue to make money.
People need to depend on certain ideals, products and services.
There will be more competition for affordable travel services and certain
types of entertainment - as people are beginning to travel more now.
Can you realistically compete with established businesses? Think of
businesses which will survive, and ones you should shelve for
now. This may not a good time for expensive luxuries.
People are getting back to the basics and affordability, although
new strides in technology are always intriguing and sought after,
like plasma TVs and monitors now.
There are many services that are still needed and are succeeding. If there
are any support services you can offer - such as grief
counseling, making patriotic symbols, giving hope, strength and
courage in these times - these support type of offerings should
do well. If you know of types of entertainment that are local,
those can be promoted, as well - people still need fun and
diversions in bad times.
If you offer safety and protection, cell phones, filtering
units, people and pet food, health and beauty supplies, and the
like, you should concentrate on those. People always depend on
these through all types of times. If these offer residual
income, all the better.
Right now there are many people being laid off and probably
looking for opportunities, especially the possibility of working
at home and spending more time with the family, walking the kids
to the bus and picking them up again - having more precious time
with those who mean so much. If new people are coming to the
Internet scene, they will need more of the tools and tips to
help them promote and learn to be web-savvy. These tools and
services should do well, also, if they are truly of value and
deliver as promised.
Think about the products and services you have available to
offer, and figure out the reaspons people will want them now. If
you cannot figure out why anyone would want to buy into it now,
put it aside and don't waste any effort on it. If you can find
an "angle" that will make it of value in these times, then use
that and go promote it.
Think about your direction and plan your business focus
accordingly. Shift it as needed for the times. And don't give up
- times are tough for everyone right now - you can still figure
out how to make things work if you sit back, re-evaluate, and
re-focus.
About the author:
Pauliina Roe runs Double ii's Services, which offers products and
services to save money and perhaps make money.
More articles http://doubleii.com/articlesreports.htm
You know the phrase "don't put all your eggs in one basket" - because if it drops, they'll all break. Well, you
should look at your advertising methods as well - if you count on one type, it may become old news and you
don't gain anymore customers. You'll be scrambling to figure out what to do. You should widen your
reach into all niche areas to see where your advertising does best.
What are you selling? Pet items? Then think where people go to look for pet stuff - at the pet store, online,
pet magazines, the animal shelters, pet sitters, veterinarians, dog food services, etc. You can advertise online, but you'll
not hit all the people who don't bother to shop online. Approach the pet sitters, vets and animal shelters, etc. to ask if you
can place some literature for pet safety or the newest and most unique pet products, or training methods, at their place of
business or perhaps to allow them to be handed out to customers. Make sure to offer something different, information of value,
and which doesn't compete directly with the business - so they can give added value information to their customers.
Don't try to sell all products in all places - try to narrow down teh scope of your offer - such as, promote
training methods or tools, or pet urns, at a vet office (not the dog food or medications that they offer). Promote
new play toys or treats to be handed out by pet sitters.
People always read newspapers and magazines, but not everyone looks at the classifieds. You need to make
your ad stand out, so that people will be compelled to buy from you over the other competing businesses. See what
advertisements are shown in the ads - then place your ad for some different angle and make it pull attention from the
other ads showing up.
These are just a few ideas of what you can do to get your word out there, to a wider scope of people.
About the author:
Pauliina Roe runs Double ii's Services, which offers products and
services to save money and perhaps make money.
More articles http://doubleii.com/articlesreports.htm